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Common Wi-Fi Connection Problems

Once your CryptoTicr is connected to your home Wi-Fi, if you can’t access it from your PC or mobile device to start using it, don’t worry—it’s probably not a defect with your CryptoTicr*. How can I be sure? Getting this far means your PC or mobile device connected to it’s Wi-Fi successfully, so we know it’s working.

The real issue likely lies in the quirks of Wi-Fi itself, and there are several common factors that could be causing the trouble. Below are some of the most frequent culprits, and your issue is likely one of them. If not, give us a call, and we’ll work through it together to get CryptoTicr running smoothly in no time.

Using https Instead of http: When accessing your CryptoTicr, be sure to type‘http://’in the URL, not‘https://’. Since this is within your private network, https isn’t necessary and only protects against external threats. (No worries—CryptoTicr uses https for secure connections to its data servers over the internet.)

PC Connected to a VPN: VPNs often block local network access. Solution: Disable the VPN temporarily while adjusting the settings of your CryptoTicr, or try accessing it from another device on you Wi-Fi that is not connected to the VPN.

Guest or IoT Network: If CryptoTicr is on a guest or IoT network and your device is on the main network, they may be isolated by default. Solution: Adjust your router settings to allow access across networks, connect your device to the same network as CryptoTicr, or move CryptoTicr to your main network**.

Corporate Environment: Corporate networks are typically very restricive, posing challenges for IoT (Internet of Things) and Smart Home devices like CryptoTicr. That’s because many companies block access to port 80 on internal networks (the standard web server port CryptoTicr uses) unless special permissions are granted. This measure helps prevent unauthorized web servers from operating within their private networks.

If your company has such restrictions, you may not be able to access CryptoTicr from your PC or mobile device after connecting it to their Wi-Fi. Even if there’s an open guest network, it’s often isolated from the main network, resulting in similar connectivity issues. In some cases, you might have luck configuring CryptoTicr from a device that’s also on the guest network, but success will depend on how restricted that network is.

Corporate policies rule the day. Running a web server—even a small one like CryptoTicr—on a corporate network without explicit approval could raise concerns with the IT or security team. While exceptions might be granted for when the device is required to perform some legitimate job function, personal-use or smaller devices without a provable business case are often met with a hard “no.” CryptoTicr is best suited for use in home or small office environments, where connecting IoT (Internet of Things) and Smart Home Devices is common and typically straightforward.

Router DHCP IP Address Pool Exhausted: If your router’s available IP address pool is all used up by other devices, new devices can’t get connect (be assigned an IP address on the Wi-Fi) until the router releases some of it’s existing DCHP leases held by other Wi-Fi devices that were at one time connected, but may be long gone. This can happen if unused IPs are held too long (or forever in some cases) by the router, and is a common issue since many consumer-level Wi-Fi routers have poor DHCP lease management implementations. Solution: Reboot your router to refresh the pool. Advanced routers may require manually releasing IPs from within it’s configuration settings if a persistent DHCP pool feature is enabled. Tip: Expanding the pool size in the router’s settings can help prevent this in the future.

Networks Requiring Login (Captive Portals): Wi-Fi at hotels, cafes, and other public places often requires acceptence of their terms and conditions by interacting with a special web page and CryptoTicr isn’t programmed to handle that. CryptoTicr needs a standard home or office Wi-Fi network.

None of the above? Check out Known Router Problems. A word of caution—it dives deep into technical details, so you might want to give us a call first!

To see how the process works when everything goes smoothly, refer to: Step 2: Connect To your Wi-Fi Network

*CryptoTicr Quality and Reliability

Thorough Testing and Burn-In: Each CryptoTicr undergoes at least 48 hours of real-world testing using a common TP-Link AX3000 Wi-Fi router, ensuring flawless performance before it ships. This isn’t just lip service—we carefully test every device to avoid costly returns and unhappy customers. If any unit fails during testing, we replace the entire PCB (where the Wi-Fi chip is housed) and start over.

Proven, Reliable Wi-Fi Chip: CryptoTicr uses the same Wi-Fi chip found in millions of trusted devices, such as smart lights, thermostats, and security cameras. This component has a strong track record, making it highly unlikely to fail between testing and your setup. Issues are almost always due to common Wi-Fi setup quirks rather than the device itself.</span’></strong’>

Need Help? Reach Out! If you’re really stuck and suspect a defective unit, contact our lead developer and software engineer, who’s happy to help solve Wi-Fi issues: Call (234) 575-2550 or email leeo@cryptoticr.com

**CryptoTicr and Your Privacy

With many IoT and Smart Home devices, concerns about hidden malware, viruses, and spyware are valid—especially with unknown, unbranded imports. At CryptoTicr, we avoid these risks with a transparent, privacy-focused approach:

  • Privacy by Design: CryptoTicr operates without requiring any form of account, ensuring it has zero knowledge of your identity. It only knows your coin display preferences and Wi-Fi credentials, that’s all. With no valuable, sensitive or even interesting information to offer up, CryptoTicr is an unappealing target for hackers.
  • No Surveillance Hardware: CryptoTicr has no camera or microphone, making it physically incapable of spying on you—a feature that further discourages hacking.
  • Developed, Assembled, and Supported in the USA: Although some components are sourced globally, CryptoTicr is assembled in Ohio, where the firmware is developed and loaded. We ship directly from the U.S., ensuring no tampering or foreign software. Our data servers are U.S.A.-based (NYC), avoiding risks associated with foreign handling.
  • Trusted Firmware by a Known Developer:CryptoTicr’s firmware is written by a trusted, accountable developer right here in Ohio. This means you can be confident it’s free from viruses, malware, spyware, backdoors, or any unwanted tracking.
  • No Outsourced Support: Any updates, improvements, or customer support come directly from our team. When you reach out, you’re speaking with the people who built CryptoTicr—not a distant call center.

With CryptoTicr, you get a reliable, secure device designed to protect your privacy and work on your main Wi-Fi network without unnecessary complications.