What should I tell support?
The top of the page: firmware, network, signal
9:41192.168.1.107 Or, if it cannot reach the ticker, the Diagnostics box
9:41192.168.1.107
9:41192.168.1.107
Three things answer most questions at once: the exact words on the ticker’s screen, or a photo of it; the Firmware: line at the top right of the settings page; and the line under Settings that names your browser. If the settings page will not load, its own card has Copy report, Text it to Lee and Email it to Lee buttons that package everything. The full list is on Before you call: what to have ready, and every screen message is explained on What the screen is telling me.