Frequently asked questions

Title

• What can the Title Area show on a one-coin screen?

  On this screen the Title Area draws one of five combinations: icon and name, icon and symbol, symbol and name together, name only, or symbol only.

  Full answer on the One coin per screen page
• How does the ticker fit a long coin name?

  The ticker tries the title in seven type sizes, largest first, and uses the first size that fits the width left beside the icon, or the full width when there is no icon.

  Full answer on the One coin per screen page
• What happens when a coin's name is the same as its symbol?

  The ticker shows a name that matches its symbol only once.

  Full answer on the One coin per screen page
• What does the title show for a coin with no icon?

  In either icon combination, a coin the ticker has no icon for is titled with its symbol and name side by side, in one type size, starting at the left edge where the icon would have been.

  Full answer on the One coin per screen page
• Why can't the title show the icon with both the symbol and the name?

  The ticker's screen is 240 pixels wide, and the icon, a gap, the symbol at full size, another gap and a readable name do not fit across it, so the settings page does not let you choose all three.

  Full answer on the One coin per screen page
• What happens to coin names in other alphabets or with accents?

  The ticker's type draws unaccented letters, digits and ordinary punctuation, so accented letters and other scripts are removed from a name or symbol before it is drawn.

  Full answer on the One coin per screen page
• How do I tell apart two coins that share a symbol?

  Two coins that share a symbol are told apart by adding the icon or the name to the title.

  Full answer on the One coin per screen page

Price

• How does the ticker write a price?

  The ticker writes every price in US dollars, with a “$” in front, commas between thousands and a dot before the cents.

  Full answer on the One coin per screen page
• How are very small prices shown?

  A price under one hundredth of a cent ($0.0001) is written as “$0.0”, then a small number counting the zeros after the decimal point, then the first four significant digits.

  Full answer on the One coin per screen page
• What is the 24h% figure?

  The 24h% is the coin's price change over the last 24 hours as CoinGecko reports it, and it is rolling: it compares the latest price with the price 24 hours before it, never with midnight.

  Full answer on the One coin per screen page
• What do 24h Vol, Market Cap and Market Cap Rank mean?

  The 24h Vol, Market Cap and Market Cap Rank figures share the left side of the row under the price, each in its own color:

  • 24h Vol: the value of the coin traded in the last 24 hours across the exchanges CoinGecko tracks, in US dollars.
  • Market Cap: the coin's market value, its price times the coins in circulation.
  • Market Cap Rank: the coin's place among all coins by market cap, #1 being the largest, written as “#7”. It comes with each fetch; when a fetch carries none, the ticker falls back to an earlier rank for that coin.

  Full answer on the One coin per screen page
• How do several ticked figures take turns?

  Several ticked figures share one spot and split the coin's whole stay evenly.

  Full answer on the One coin per screen page
• What does the V/M prefix do?

  Show (V/M) prefix puts a small “V” in front of the volume and an “M” in front of the market cap, two sizes smaller than the figure and in its color, so you can tell the two apart without knowing which color means which.

  Full answer on the One coin per screen page
• Can I recolor volume, market cap and rank?

  Yes: volume, market cap and rank each have their own color swatch beside their checkbox.

  Full answer on the One coin per screen page
• How often do the price and figures refresh?

  The ticker refreshes a coin's price and figures every time the coin comes up.

  Full answer on the One coin per screen page
• What does the screen show when data is missing or old?

  When one coin's fetch fails, the ticker does not leave an old price standing: the price becomes a large dim “-.--” with a one-line reason under it in small type, such as “No reply”, and the row of figures is cleared.

  Full answer on the One coin per screen page

Chart

• Which chart periods can the ticker show?

  The ticker can show seven chart periods, all counting back from the moment the coin was fetched: 24 hours, 48 hours, 7 days, 14 days, 30 days, 60 days and 90 days.

  Full answer on the One coin per screen page
• What is a chart drawn from, and how often is it refreshed?

  Each chart is CoinGecko's price history for its period, and it arrives with the price each time the coin's turn begins, so moving from one chart to the next during a stay fetches nothing.

  Full answer on the One coin per screen page
• How is the line scaled to fit the chart?

  The chart spaces time evenly from left to right: the oldest price of the period at the left edge, the latest at the right.

  Full answer on the One coin per screen page
• How far apart are the time dividers?

  Time divider lines are eleven faint vertical lines, one at each edge and nine between, that cut every chart into ten equal slices of time, oldest on the left.

  Full answer on the One coin per screen page
• What do the two dashed lines mean?

  First/last price lines are two dashed lines across the whole chart: one at the level where the line starts, the period's first price, and one at the level where it ends, the latest price.

  Full answer on the One coin per screen page
• Where does the period label go?

  The period label (“24h”, “7d” and so on) is set in the largest text size, in the colorset's label color (mid gray in Default), with each character centered in its own time slice, so no letter ever sits on a divider.

  Full answer on the One coin per screen page
• What happens when several periods are selected?

  With several periods selected, the coin plays their charts one after another, shortest first: 24h, 48h, 7d, 14d, 30d, 60d, 90d, in that order whatever order you selected them in.

  Full answer on the One coin per screen page
• What shows in the chart area with no period selected?

  With every period unticked, the chart area becomes a small table of changes: one row each for 7d, 30d and 90d, with the label on the left and the change on the right, measured from the first price of that period to the latest price, with two decimals and a sign.

  Full answer on the One coin per screen page
• What does the chart show when a period has no data?

  A chart with no data for its period keeps its frame and says so in the middle: “(No 24h Data)”, naming the period that is missing.

  Full answer on the One coin per screen page

Up and down

• What do green and red mean on the ticker?

  In the Default colorset green means up and red means down, but the question each color answers depends on where it is.

  Full answer on the One coin per screen page
• Why is the chart line a different color from the price?

  The price and the chart line cover different stretches of time, so they can disagree.

  Full answer on the One coin per screen page
• When does a change show gray instead?

  A change that rounds to zero at the precision the screen prints is neither up nor down, so it is drawn in a neutral light gray.

  Full answer on the One coin per screen page
• Why is the gray the same in every colorset?

  Up and down are signals and flat is the absence of one, so flat has to mean the same thing in all ten colorsets.

  Full answer on the One coin per screen page
• Which parts of the screen take the up and down colors?

  Four parts of the screen follow a direction: the big price and the 24h% (the last 24 hours), the chart line (its own period), and the change rows that replace the chart when no period is selected (each row its own period).

  Full answer on the One coin per screen page
• Can I change the up and down colors?

  The up and down colors change only when you choose another colorset.

  Full answer on the One coin per screen page

Full or minimal

• What does the one-coin screen show with the factory settings?

  From the factory, One per screen shows as much as fits on the screen:

  • Title Area: the coin's icon and its name.
  • Price Area: the price, colored by its 24-hour direction, with the 24h% at the right end of the row beneath it and 24h Vol and Market Cap taking turns on the left, each for half the stay. Market Cap Rank is off, and so is the V/M prefix in the Default colorset.
  • Chart Area: a 24h chart, then a 90d chart, each for half the stay, with the time dividers and the first and latest price lines drawn, and the period label on the bottom row in whichever spot is clear.
  • Show Coin for: 10 seconds per coin.
  • Colorset: Default, green for up and red for down.

  Full answer on the One coin per screen page
• What happens during one stay of the factory screen?

  With the factory settings, each coin appears with its icon, name, price, 24h Vol and 24h% over its 24h chart.

  Full answer on the One coin per screen page
• What does the “Bare essentials” screen turn off?

  The “Bare essentials” screen, the second picture, is the sparest the settings allow, and it takes four changes: Symbol only in the Title Area, all four boxes in the Price Area unticked, a single period under Select period(s) (the tile uses 24h), and both boxes under Include within chart unticked.

  Full answer on the One coin per screen page
• Why choose the factory settings?

  The factory settings give the most information per glance.

  Full answer on the One coin per screen page
• Why choose the minimal screen?

  The minimal screen suits a ticker you read from across a room.

  Full answer on the One coin per screen page
• Can I mix the two, or go back to the factory settings?

  Every choice is independent, so any point between the two works: keep the icon and drop the figures, keep one figure beside a single long chart, or turn the lines back on.

  Full answer on the One coin per screen page

Title

• How does Four per screen lay out the screen?

  The ticker splits its coin area into four equal rows, one coin per row, filled from the top in the order of your list.

  Full answer on the Four coins per screen page
• Which four coins share a screen?

  The ticker groups your coins four at a time in the order of your list: coins 1 to 4 on the first screen, 5 to 8 on the second, 9 to 12 on the third.

  Full answer on the Four coins per screen page
• Why can Four per screen only show the symbol or the icon?

  Four per screen shows only the symbol or the icon because a 59-pixel row has room for one name tag beside its price, and the price comes first.

  Full answer on the Four coins per screen page
• How big is the symbol in each row?

  The ticker books a readable size for the symbol before it sizes the price: about 55% of the row's usable height, which on this screen is type 31 pixels tall.

  Full answer on the Four coins per screen page
• What does Icon show, and what if a coin has no icon yet?

  The Icon choice shows the coin's logo, 47 pixels square, at the left edge of its row and centered on it.

  Full answer on the Four coins per screen page
• Why are there no figures and no chart in Four per screen?

  Four per screen has no figures and no chart because a 59-pixel row holds a name tag and a price and nothing more.

  Full answer on the Four coins per screen page
• Which settings on the page apply to Four per screen?

  Four per screen has two settings of its own: the Title Area, whose heading reads "for Four per screen" while this layout is selected, and the time each screen stays, Show Four for:.

  Full answer on the Four coins per screen page
• What if two of my coins share a symbol?

  Two different coins can share a symbol, and in rows titled by Symbol they would look identical.

  Full answer on the Four coins per screen page
• How does the ticker size each price in Four per screen?

  In Four per screen, each price takes the largest type that fits two limits: the height of its row, and the width left beside the symbol or icon.

  Full answer on the Four coins per screen page
• Why do the four prices come out so close in size?

  The four prices come out close in size because the ticker allows no more than one size step between the smallest and the largest in the column.

  Full answer on the Four coins per screen page
• Why is there no dollar sign in Four per screen?

  Four per screen leaves out the dollar sign because every price on the ticker is in US dollars: on a screen of four rows the "$" would say the same thing four times, and it takes as much width as a digit, twice that of a comma or a point.

  Full answer on the Four coins per screen page
• Why does a price under a dollar start with a decimal point?

  In Four per screen the leading zero of a price under a dollar is always dropped, so 0.3263 shows as .3263.

  Full answer on the Four coins per screen page
• How does a very small price appear in Four per screen?

  A price below $0.0001 is shortened: instead of a run of zeros it shows ".0", then a small number counting the zeros after the decimal point, then up to four significant digits.

  Full answer on the Four coins per screen page
• How fresh are the prices on a four-coin screen?

  The ticker fetches the latest figures for all four coins together as a screen comes up, and draws the screen from them; nothing on it is fetched again while it stays up.

  Full answer on the Four coins per screen page
• How long does each screen stay in Four per screen?

  Each screen stays for the time on the Show Four for: slider under the coin boxes: 10, 15, 20, 25 or 30 seconds, 10 seconds from the factory.

  Full answer on the Four coins per screen page
• What happens when a price has not arrived?

  A coin whose price has not arrived keeps its row: its symbol or icon shows at the left and a dim “-.--” stands where the price goes, sized like the prices beside it, while the other rows show their prices.

  Full answer on the Four coins per screen page
• What comes between screens of four?

  When a card from Show Market Info is due, it takes a turn of its own between two screens, and the rotation then carries on with the screen that was next, so no group of four loses its turn.

  Full answer on the Four coins per screen page

Up and down

• What does the color of each price mean in Four per screen?

  Each row's price is colored by that coin's own change over the last 24 hours: the colorset's up color if it rose, its down color if it fell, and a neutral gray if the change rounds to 0.00%.

  Full answer on the Four coins per screen page
• How can one screen show both up and down coins?

  The ticker judges each row on its own, from that coin's own 24 hours, so any mix can share a screen: four up, four down, or anything between.

  Full answer on the Four coins per screen page
• Why is there no percentage beside the price?

  Four per screen does not print the 24h% at all, because a 59-pixel row holds a name tag and a price and nothing more.

  Full answer on the Four coins per screen page
• When is a row gray if the percentage is not shown?

  A row is gray when its coin's 24-hour change rounds to 0.00% at two decimals, which is a move of less than 0.005% either way.

  Full answer on the Four coins per screen page
• How do the colorsets show up and down across four rows?

  With color as the only cue, the colorset's pair does all the work in this layout.

  Full answer on the Four coins per screen page
• Can I change the colors in Four per screen?

  Four per screen has no color settings of its own.

  Full answer on the Four coins per screen page
• Does a row change color while the screen is up?

  A row does not change color while its screen is up.

  Full answer on the Four coins per screen page

Restart

• What does Restart on the settings page actually do?

  Restart makes the ticker go through the same start-up it runs when you switch it on, reading everything back from its saved settings.

  Full answer on the Device page
• What does the ticker show while it restarts?

  The ticker narrates the whole start on its screen.

  Full answer on the Device page
• How long until the coins are back?

  The pauses built into that story add up to about 25 seconds.

  Full answer on the Device page
• Does restarting count toward the five-restart factory reset?

  A Restart from the settings page never counts toward the five quick restarts that factory reset the ticker.

  Full answer on the Device page
• What if my Wi-Fi is not there when it restarts?

  The ticker tries its saved network twice, ten seconds each, and then waits for it instead of going into setup.

  Full answer on the Device page
• Why does the start screen sometimes say “Restarted to reconnect”?

  The ticker restarts itself in a few situations, and the first screen says which.

  Full answer on the Device page
• What if the settings page does not come back?

  The page keeps checking the address it was opened from, so it cannot follow the ticker if your router hands it a different address this time.

  Full answer on the Device page

Change Wi-Fi

• How does the ticker test a new network before it switches?

  The ticker proves a new network works before it saves anything.

  Full answer on the Device page
• Does the ticker keep my current Wi-Fi if the new one fails?

  A failed change leaves the ticker on the network it had.

  Full answer on the Device page
• What do I see on the phone and on the ticker while it switches?

  The ticker pauses its coins and shows “Change Wi-Fi to”, the new network's name and “from” the old one, above the current step and a green bar.

  Full answer on the Device page
• Why does my phone have to join the new network too?

  The settings page is served by the ticker itself, at its address on whichever network it is on, so after a switch your phone or computer has to be on the new network to reach it.

  Full answer on the Device page
• Why does the ticker show a list of networks on its own screen?

  The Change Wi-Fi page gets its list from a fresh scan, and the ticker shows the result on its glass as well.

  Full answer on the Device page
• Does the ticker remember more than one network?

  The ticker holds one network at a time.

  Full answer on the Device page
• How do I change only the ticker's address?

  Pick the network the ticker is on now.

  Full answer on the Device page
• What is “Save it anyway” for?

  “Save it anyway” stores a network the ticker cannot reach from where it is, for a ticker you are about to move.

  Full answer on the Device page
• What if I only change my router's password?

  A new password for the network the ticker is on is set at the router, not on this page, because it does not exist until you set it.

  Full answer on the Device page

Erase Wi-Fi

• What exactly does Erase Wi-Fi forget?

  Erase Wi-Fi forgets the saved network's name, its password and any fixed address you gave the ticker, and nothing else.

  Full answer on the Device page
• What does the ticker do right after the erase?

  The ticker restarts at once and comes up in first-time setup.

  Full answer on the Device page
• How long does it wait in setup?

  The ticker waits in setup for as long as it takes.

  Full answer on the Device page
• When should I erase the Wi-Fi instead of changing it?

  Erase the Wi-Fi when the ticker is about to leave the only network it knows: a move, or a new router with a new name that you will set up later.

  Full answer on the Device page
• What if the old network is already gone?

  Erase the Wi-Fi before the old network disappears, because afterwards this button is out of reach.

  Full answer on the Device page
• What is different after setting it up again?

  Nothing else you chose changes.

  Full answer on the Device page

Set up Wi-Fi

• What is the ticker's setup network?

  The setup network is a small Wi-Fi network the ticker makes itself, so a phone can hand it your home Wi-Fi details.

  Full answer on the Device page
• How does the setup page open on my phone?

  The setup page opens by itself on most phones because the ticker answers the check a device makes when it joins a network.

  Full answer on the Device page
• What does the ticker need from my Wi-Fi?

  • 2.4 GHz: its radio cannot see 5 GHz. A router with one name for both bands works; on a split router, pick the 2.4 GHz name.
  • Open, WEP, WPA or WPA2 security; not WPA3 only, and no username.
  • No sign-in page: hotel, cafe and store networks that want you to tap “I agree” cannot work, because the ticker has no browser.
  • Your main network: a guest one usually gives it prices but walls your phone off from its settings page.
  • A name of up to 32 bytes (an accent or emoji counts as several) and a password of up to 64 characters, typed exactly. A name its fonts cannot draw still joins but looks wrong on the glass.
  • An address from your router, or a fixed one under “Static IP (advanced, most won't need)”.

  Full answer on the Device page
• How does the network list work, and what about a hidden network?

  The ticker builds the list when the setup page asks for it, not before, because a scan takes its one radio off the setup network for a few seconds.

  Full answer on the Device page
• What happens when I tap Connect?

  The page checks what you typed, hands it over, and holds the button for up to a minute (“Working on it… 60s”), because every extra press would make the ticker start over.

  Full answer on the Device page
• What do the failure messages mean?

  The phone leads with a verdict built from what the ticker observed, then says what to try:

  • “The router rejected this password outright”: the router proved it wrong.
  • “I've tried this password 3 times now and never got in.”: refused without that proof; it suggests a typo, then distance, then a router that holds new devices for approval.
  • “I can't find that network right now.”: check it is on, in range and on 2.4 GHz.
  • “Your router says it can't accept any more devices right now.”
  • The router let the ticker on but never sent it an address.
  • “I can barely hear your router from here”, or “I lost sight of your router partway through connecting.”
  • “I can see your network, but nothing came back when I asked to join.”
  • A network that wants “a business style sign in with a username”.
  • “Something stopped me joining your home Wi-Fi, and I can't tell exactly why.”

  Full answer on the Device page
• What if it joins but cannot reach the internet?

  The ticker finishes setup anyway: it saves the network, shows the “Status report:” with each check's result in color, and a plain line under the table when its server did not answer, then “You're all set!”, restarts, and keeps trying from your network by itself.

  Full answer on the Device page
• How long will it wait, and what if my phone drops off?

  A new ticker, or one whose Wi-Fi was erased, waits in setup with no time limit: with no working network saved there is nothing to go back and retry.

  Full answer on the Device page
• What happens if the power goes off during setup?

  What the ticker does depends on how far setup got.

  Full answer on the Device page
• How do I find the settings page afterwards?

  The setup page finds it for you.

  Full answer on the Device page

Erase

• Which erase options does the settings page have?

  The settings page has four ways to put the ticker back, gentlest first, and each one asks you to confirm before it does anything.

  Full answer on the Device page
• What does Start over (keep Wi-Fi) erase?

  Start over (keep Wi-Fi) wipes the ticker's whole settings store and then restarts.

  Full answer on the Device page
• What does Start over keep, and why?

  Start over keeps the Wi-Fi network and its password because the ticker stores them apart from its settings, so wiping the settings never reaches them.

  Full answer on the Device page
• What does the ticker do after Start over?

  The ticker restarts, rejoins your Wi-Fi by itself and runs the shipped coins straight away, with nothing to save first.

  Full answer on the Device page
• What does a factory reset erase and keep?

  A factory reset erases everything Start over erases, plus the saved Wi-Fi network, its password and a fixed address, because an address only means something on the network it was set for.

  Full answer on the Device page
• What happens after a factory reset?

  The ticker shows “Factory Reset Done”, “Wi-Fi and settings erased” and “Restarting for setup...” for five seconds, then restarts into first-time setup with its own CT network, exactly as a new ticker does.

  Full answer on the Device page
• Can an erase be undone?

  No erase can be undone, because the ticker keeps no copy of what it erased: its settings and its own internal backup copy are wiped together.

  Full answer on the Device page
• Does the Lock stop an erase?

  On a locked ticker every erase from the settings page needs the password, the same as any other change.

  Full answer on the Device page

Five restarts

• How does the five-restart factory reset work?

  The ticker counts power-ons that follow each other quickly, and the fifth in a row triggers a full factory reset.

  Full answer on the Device page
• How much time do I have for each restart?

  Each power cut has to come within the first five seconds that the ticker is switched on.

  Full answer on the Device page
• What does the countdown on the screen mean?

  The countdown shows how many quick power-ons the ticker has counted and how many are left.

  Full answer on the Device page
• What counts as a restart?

  Only a real power-on counts: unplugging the USB cable and plugging it back in, or anything else that cuts the power.

  Full answer on the Device page
• Why does the ticker need this gesture?

  The ticker has no buttons and no touch screen, so its power cable is the only thing you can work by hand.

  Full answer on the Device page
• Does it work when the ticker can't get online?

  The five restarts work whether or not the ticker can reach your Wi-Fi, because it counts each power-on before it even tries to connect.

  Full answer on the Device page
• When does the gesture not work?

  The five restarts do nothing in three cases:

  • The ticker has no saved Wi-Fi network, as on a brand-new ticker or after Erase Wi-Fi. It then sets the count back to zero at every start, since it is already in first-time setup.
  • A power-on lasted five seconds or more. The count starts over, and the next power-on shows no circles.
  • The restarts weren't power cuts, as described above.

  Full answer on the Device page
• What do five quick restarts erase?

  Five quick restarts do exactly what Everything, (FACTORY RESET) does on the settings page: the Wi-Fi network and its password, a fixed address, the coin list, every setting and the Lock password are erased, and the coin pictures stay.

  Full answer on the Device page

Lock

• What does the Lock protect?

  The Lock puts a password on every change made from the settings page.

  Full answer on the Device page
• How do I set a password on the settings page?

  Setting the Lock takes a few taps on the page and one look at the ticker's screen:

  1. In the Device card, tap Lock. A dialog titled “Add a password” opens.
  2. Type a password of 3 to 10 characters: letters, digits and ordinary symbols, with no spaces. Capitals matter. The box shows the characters as you type and never capitalizes on its own, and anything it can't accept, such as a space, an accented letter or an emoji, is left out as you type. Tap Continue.
  3. Read “One important thing” and tap “I understand, continue”. The ticker now shows a code.
  4. Type the four digits from the ticker's screen into “Code from the screen”. The page sends them as soon as the fourth digit goes in.
  5. The page shows the password exactly as it was set and says “Settings is now locked.” It also signs this browser out, so your first step is to type the password into the bar at the top, which proves it works. Tap “I've written it down”.

  Full answer on the Device page
• Why does the ticker show a code on its screen?

  The ticker shows a code so that only someone who can see its screen can turn the Lock on.

  Full answer on the Device page
• How does a phone stay unlocked?

  Each browser asks for the password once and then remembers it for that ticker, so the phone you use every day opens the page ready to make changes.

  Full answer on the Device page
• How do I change or remove the password?

  The password is removed from a browser that is already unlocked: tap Unlock in the Device card, then Remove password, and anyone on the network can change settings again.

  Full answer on the Device page
• What happens after wrong password attempts?

  After several wrong passwords in a row, the ticker makes you wait before the next try, and the wait grows while the wrong tries continue.

  Full answer on the Device page
• What if I forget the password?

  A forgotten password can't be looked up, and the way back is a factory reset, which erases the password together with the Wi-Fi and every setting.

  Full answer on the Device page
• Which resets remove the password?

  Start over (keep Wi-Fi) and a factory reset both remove the password along with the settings.

  Full answer on the Device page

Notices

• When does the weak Wi-Fi card appear?

  The ticker shows its Wi-Fi card at start-up only when the signal is weak, and after that only when the connection is actually failing.

  Full answer on the Device page
• Why does the ticker count dropped connections instead of signal strength?

  The ticker waits for dropped connections because a signal reading is a poor guide to whether a link works.

  Full answer on the Device page
• How does the ticker judge its Wi-Fi signal?

  The ticker takes a signal reading once a second and keeps a running average in which each new reading counts for a quarter, because a single reading is noisy even when nothing moves.

  Full answer on the Device page
• What does the Wi-Fi card show?

  The Wi-Fi card has five rows:

  • A title: “Weak Wi-Fi signal”; “Wi-Fi drops out” when dropped connections brought the card on; or “Wi-Fi signal” when you asked to see it and the signal isn't weak.
  • A router, the Wi-Fi symbol and a thumb: red and down when the signal is weak, up when it is good, and no thumb in between, where there is no verdict to give.
  • Your network's name.
  • “Strength:” with a word and the reading, for example “Strength: Very Weak -85 dBm”. Above the weak line the words run from “Excellent” and “Strong” through “Good” to “Fair”; below it they are “Weak”, “Very Weak”, “Useless” and “Dead!”.
  • The band and channel, for example “2.4GHz - Channel 6”.

  Full answer on the Device page
• How do I turn the repeats off?

  The ticker's repeats are switched by the Wi-Fi signal and Power boxes under Notify me of weak, in the Device card.

  Full answer on the Device page
• What does the power check measure?

  The power check measures the ticker's own 3.3-volt supply, the voltage its processor runs on, so a healthy reading sits between 3.00 and 3.60 volts rather than at the 5 volts of a USB charger.

  Full answer on the Device page
• When does the power card appear, and what does it say?

  The power card has four warning faces, one for each way the supply can be off:

  Card title	Measured	Advice on the card
  “Power a bit low”	Dipped below 3.00 V	“Try a different USB power source.”
  “Power very low!”	Dipped below 2.90 V	“Switch to a different USB power source.”
  “Power a bit high”	Averaged above 3.60 V	“Switch to a different USB power source.”
  “Power very high!”	Averaged above 3.70 V	“Unplug. Use a different power source.”

  Full answer on the Device page
• Why does the power card suggest a different power source?

  The ticker can measure its supply but can't see where a problem starts, so the card names the part you can change.

  Full answer on the Device page
• Do the cards ever pile up?

  The ticker keeps its scheduled cards at least 30 seconds apart, so the Wi-Fi and power cards, both on a 15-minute rhythm, never run back to back with each other or land on top of the address card.

  Full answer on the Device page

More

• What does Export save?

  Export saves every setting on the settings page to a small file on the phone or computer you are using, named after the ticker and the moment you saved it, for example CT123_2609191430.json for 2:30 p.m. on September 19, 2026.

  Full answer on the Device page
• What does Import change?

  Import applies a file to the ticker and saves it in one step, with no separate Save to press.

  Full answer on the Device page
• Can I copy my settings to a second ticker?

  Copying a setup to a second ticker takes an Export on the first ticker's settings page and an Import on the second's.

  Full answer on the Device page
• What does Factory defaults do?

  Factory defaults puts every setting on the page back to how the ticker shipped while the ticker keeps running: no restart, no welcome, nothing to save.

  Full answer on the Device page
• Does the ticker keep its own backup of my settings?

  The ticker keeps two copies of its settings and checks both every time it starts.

  Full answer on the Device page
• What do System Info and Files Info show?

  System Info is one list of the ticker's vital signs, for the curious and for troubleshooting with support; the two buttons under Info in the Device card open it and Files Info.

  Full answer on the Device page
• Where does the settings page show the signal and the power?

  The settings page header always carries a Signal line with the ticker's signal word and reading, for example “Signal: Good -46 dBm”, and that line is highlighted below -79 dBm, the line at which the ticker calls its signal weak.

  Full answer on the Device page

• Can I set it up from a computer instead of a phone?

  Yes. Setup needs a device that can join a Wi-Fi network and open a web page, and a computer does both. Join the ticker’s CT network from the computer’s Wi-Fi list, and if the setup page does not open by itself, type 192.168.4.1 into the browser’s address bar with http:// in front. The ticker’s card says Join my Wi-Fi / from any of these: and shows a phone, a tablet and a laptop.

  

  Step by step: Setting up from a Windows PC and Setting up from a Mac.

• Do I need a phone to use the ticker?

  9:41192.168.1.107

  No. The ticker needs some device with Wi-Fi and a browser twice: once to join its setup network and choose your Wi-Fi, and later to open its settings page and pick coins. A phone, a tablet or a computer will do. The one thing a phone does better is scan the QR code the ticker shows for its address; on a computer you type the address instead, as the ticker’s own screen explains (Open a browser. / Enter into its / ADDRESS BAR:).

  

  After setup the ticker runs on its own; no device needs to stay connected.

• How long does setup take?

  A few minutes, most of it reading. Plug the ticker in and the setup cards start within seconds. Joining its CT network and choosing your Wi-Fi on the page that opens takes as long as typing a password. The join itself is given ten seconds a try, and the ticker then shows a status report, restarts, and joins your network for real. Its first coins appear after a short first-run show. From there, opening the settings page and picking coins is up to you; the starter coins run until you do.

  

  See Quick start.

• How many coins can the ticker show?

  Twelve. The settings page has twelve boxes, and the ticker cycles through them in order: one at a time with a chart, or in pages of two or four without one. See One, two or four coins per screen.

  9:41192.168.1.107

  

  You do not have to fill all twelve, and you can keep coins in the list without showing them by pausing them. See Pausing coins.

• How many coins are available to choose from?

  9:41192.168.1.107

  The 1,000 largest coins by market value, each with a logo. The ticker’s server keeps the list and refreshes it daily; new coins appear as they earn a ranking, and a coin near the end can drop out and come back as rankings move. The settings page fetches the current list each time it opens, and the list is on Supported coins.

  If a coin you want does not appear as you type, the server does not carry it. See Where the prices come from for what the source includes and leaves out.

• Can I show the same coin twice?

  9:41192.168.1.107

  Yes. Put the same coin in two or more boxes and it takes those turns in the rotation, so it is on the glass more often than the others. The page points it out under the boxes rather than stopping you: Bitcoin appears more than once, that's fine, it simply comes round more often.

  Two different coins that happen to share a symbol are another matter, with their own warning; see Coins that share a symbol.

• Is there a chart in two or four coins per screen?

  9:41192.168.1.107

  No. The chart controls on the settings page say Applies to One coin mode only. Two and Four per screen modes have no chart. A page of two shows each coin’s title, price and stats; a page of four shows a logo or symbol and a price per row. Switch to One per screen for the chart. See One, two or four coins per screen.

  

• Can I pause the ticker's screen to read a chart?

  Yes. On the settings page, tap ⏸ under the coin boxes. The ticker holds whatever is on its screen for thirty seconds, a ring on the button and a small ring in the corner of the glass count down, and the rotation resumes by itself. Tap again to resume early. Tapping a coin’s badge first puts that coin on the screen; then pause it. See Jump to a coin and the remote buttons.

  9:41192.168.1.107

  What a pause holds still

  For a longer look, give every screen more time with the Show Coin for: slider; see How long each screen stays.

• Where does the ticker's data come from?

  9:41192.168.1.107

  From CoinGecko. CryptoTicr’s own server fetches prices, charts, coin lists and market figures from CoinGecko, keeps them in a cache, and answers every ticker from that cache, so a thousand tickers cost one fetch and a hiccup upstream leaves the last good figures standing. The settings page’s footer carries the Powered by: CoinGecko mark. See Where the prices come from.

• Can the ticker show prices in another currency?

  No. The ticker shows US dollars only: every price, market cap and volume carries a $, the server fetches its figures in dollars, and the settings page has no currency control.

  See Where the prices come from.

• How often do prices update?

  A coin’s price is fetched every time its turn comes round in the rotation, and never more often than every nine seconds. With a few coins and short screen times that is a fresh price every visit; with twelve coins at thirty seconds each, every six minutes. The server behind the ticker renews its price cache every few tens of seconds, so what arrives is at most that old. Twenty-four-hour figures are rolling, counting back from now. See How often prices refresh.

• Why is the change measured over 24h and not since midnight?

  Because crypto never closes. There is no opening bell to count from, so the ticker’s data source, and every figure on the glass, uses a rolling window: always the last 24 hours counting back from this moment, not "since midnight".

  

  The same holds for the charts: every range counts back from right now. See Price area.

• Does the ticker work without internet?

  No: the prices come from the internet, so without it there is nothing new to show. What the ticker does instead is keep the last good screen on the glass, show I can't see my server with a line saying which layer failed, for example Your internet looks down, and retry on its own.

  

  The moment its server answers again the coins resume where they were; nothing needs resetting. See Glass says I can't see my server. The settings page, served by the ticker itself, still works on your local Wi-Fi during an internet outage.

• Can the ticker connect to my wallet or exchange?

  No. The ticker shows public prices and market figures for the coins you choose; it holds no wallet, connects to no exchange, and has no account to sign into. Its settings are a coin list and display choices, and the only thing it sends to the internet is a request for prices with a few health readings attached. See Privacy.

• Can I lock the settings so nobody else changes them?

  Yes. Device → Lock on the settings page adds a password. The page describes it: Asks for a password before any change is saved: your display and Wi-Fi settings, and Clear/Reset. Viewing always stays open. Setting it requires typing a four-digit code the ticker shows on its own screen, so nobody who only found the page over the network can lock you out.

  9:41192.168.1.107

  

  It is one password for the ticker; each browser asks once and remembers. See Lock the settings with a password.

• I forgot the settings password, what now?

  9:41192.168.1.107

  Nobody can look it up or reset it, by design; the ticker keeps only a hash. First check every phone and computer that has used the page: a browser that unlocked once stays unlocked, and from it Unlock → Remove password clears the lock. Export your settings from there too. If no such browser exists, the only way back is a factory reset, five quick restarts, which erases the Wi-Fi and every setting with the password. See I forgot the settings password.

• Can I copy my settings to a second ticker?

  9:41192.168.1.107

  Yes. On the first ticker’s settings page, Device → Export saves a small file with the coins, colors and timings; the page calls it the easy way to copy your setup to a second ticker. Open the second ticker’s page and Import that file: it applies at once, no Save step. The Wi-Fi network is not in the file; set each ticker up on the network in the usual way first. See Export and import settings.

• How do I contact support?

  Call or text (234) 575-2550, or email leeo@cryptoticr.com. That is Lee, in Hudson, Ohio, who designed the ticker and wrote its firmware; the ticker’s own screens give the same details, and its pages add Stuck? Call or text him, not the store.

  

  The store can only process returns, and most problems take a few minutes to sort out. See Contact.

• What should I tell support when I call?

  The top of the page: firmware, network, signal9:41192.168.1.107 Or, if it cannot reach the ticker, the Diagnostics box9:41192.168.1.107

  9:41192.168.1.107

  Three things answer most questions at once: the exact words on the ticker’s screen, or a photo of it; the Firmware: line at the top right of the settings page; and the line under Settings that names your browser. If the settings page will not load, its own card has Copy report, Text it to Lee and Email it to Lee buttons that package everything. The full list is on Before you call: what to have ready, and every screen message is explained on What the screen is telling me.