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Prices stopped updating

Symptoms

A coin screen with an error box: connection failed, trying again shortly A coin screen with the rate-limit box: one moment, heavy server load

Cause

The note names it. No reply: the fetch got nothing back this time. Busy (429): the server asked the ticker to slow down, and it backs off for a short while. Updating... (202): the server is preparing that coin’s data (a coin it has not served lately) and asked the ticker to come back; the next turn usually has it. Updating... (200): the answer arrived without a usable price. Too fast: the ticker held its own fetch back because it had reached its per-minute budget, usually after stepping through coins with the remote buttons. Easing off: the ticker is backing off after the server answered a chart request unusably twice in a row; the pause doubles each time and clears on the next good answer. A code with a name, such as Connection failed (-1), is a transport failure for that one fetch.

None of these is a fault in the ticker. Each clears on a later fetch; a coin that fails every turn is covered by The chart shows (No Data).

Fix

  1. Wait for the coin’s next turn. Most notes clear by themselves.
  2. If you were stepping through coins quickly, stop for a minute; Too fast clears as the budget refills.
  3. If every coin shows a note, the ticker cannot reach its server; the outage box will say why. See Glass says I can't see my server.

If that didn’t work