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Change to a different Wi-Fi network

Every step with pictures, the phone and the ticker side by side: the Device page.

Before you start

Steps

  1. On the settings page, open the Device section and tap Wi-Fi…, then Change Wi-Fi (Move me to a different network. No setup restart.). The Change Wi-Fi page opens, with ← Go back to the settings page at the top and the heading Switch my Wi-Fi. Under it: After switching, the phone or computer you're using must also join the new network, otherwise you won't be able to reach me here.

The Change Wi-Fi page’s network list, with the current network badged9:41192.168.1.107

  1. Wait for the list. The network the ticker is on carries the badge on it now. Tap the new network.

The new network picked from the list9:41192.168.1.107

  1. Type its password and tap Connect. The page shows Trying "NewNetwork"… and then relays what the ticker is doing.

Type the new passwordTyping the new network’s password9:41192.168.1.107 Then it tells you how it wentThe page relaying that the ticker is trying the new network9:41192.168.1.107

  1. Watch the glass. It shows a band of short phases: Getting ready..., Looking for that network nearby..., then Found it (signal 78%). Connecting... (or Not in my scan - trying anyway (hidden?)), then Connect attempt and 1 of 3.... Each attempt is given nine seconds; a failed one shows its reason and Retrying... (1 of 3). A join that works is followed by Wi-Fi OK - checking the internet....

Change Wi-Fi to MyHomeWiFi from MyOldWiFi, connect attempt 1 of 3, on the ticker’s own screen

  1. On success the glass shows Connected! My new address is and the new address for 20 seconds, then the ticker restarts once onto the new network (Restarted to reconnect, to your Wi-Fi). The page shows ✅ Switching to "NewNetwork". Look at my screen for my new address (…) and reopen my settings there. with the address as a link, and If it doesn't answer straight away, give it a few seconds, I restart once to finish up. The page may instead report I've stopped answering here, which usually means I've moved to "NewNetwork". Look at my screen: it either shows my new address, or it says what went wrong. The ticker has left the network your phone is on, so the page has lost it.

Connected, with the ticker’s new address and a reminder to open the settings page there The Change Wi-Fi page after a switch, pointing at the new address9:41192.168.1.107

  1. Move your phone or computer to the new network and open the address the glass showed.

You’re done when

Problems?

If it fails

The ticker goes back to the network it was on. The glass shows Couldn't join. Back on your saved Wi-Fi., then a card headed Couldn't switch with the network name, the reason, and Your Wi-Fi settings, were not changed. for 15 seconds.

Couldn’t switch, with the network, the reason, and confirmation that Wi-Fi settings were not changed

The page shows the verdict, one of I can't find "NewNetwork" at this location., "NewNetwork" let me in, but I couldn't reach the internet through it., or "NewNetwork" didn't let me on. What I saw is below, it says which part went wrong., with What I saw under it and the offer to Save it anyway, which is for a ticker you are about to move; see Save a network for another place.

If the settings are locked, the page says My settings are locked. Unlock them on my settings page first, then change my Wi-Fi.