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Screen messages during updates

Updates arrive on their own and mostly say nothing. The cards below are what the screen shows when there is something worth telling you: a download in progress, or an attempt that did not finish. Nothing here needs an answer from you, beyond leaving the ticker plugged in.

Downloading

Updating Firmware: the version pair, keep me powered on, and a progress bar at 37 percent Almost done! Now on the new version, keep me powered on while I reboot

The download takes the whole screen: the version it is coming from and going to, the build date and the server it is talking to, Keep me powered on! in yellow, and a progress bar labeled with the phase and a percentage.

When it lands, Almost done! gives the new version, asks again to stay powered, and reports what the download cost, for example (Download: 1023 KB in 8.2s). Then the ticker restarts.

New firmware! Open your settings to see what’s new

After a major version jump only, a card joins the rotation with the new version in a green badge and (reload browser page) under it. It shows twice per power-up until you open the settings page.

Postponed or failed

Nothing in this group asks you to do anything. The ticker keeps its old firmware, which still works, and schedules another attempt.

The card says What happened
Signal too weak / Postponing update. the signal is below the line updates need; it will try again later
I'll try again in with a minute, 12 minutes or 2 hours an attempt failed and the next one is already scheduled
Update paused the server offered a file with no fingerprint to check it against
Update failed the connection dropped part way
Firmware update / didn't finish. the same, held for three minutes before the next attempt
Server problem, No manifest file (404). or Can't reach server the update list itself could not be fetched
Update was interrupted shown on the crash-report card, when an interrupted update left the image damaged

Update failed: connection lost, cut short at 412 of 1019 KB, with the details underneath Firmware update didn’t finish: I’ll try again in 3 minutes

The block of small gray lines under the headline is the evidence, not an error code to act on: what was being fetched, from which server, how far it got, and which firmware and icon pack the ticker is on. It is there so that one photograph of the screen answers every question support would otherwise have to ask.

Update paused: the server sent no valid fingerprint to check Server problem: manifest error 500

Icons

Coin artwork updates the same way, separately from the firmware, and never at the cost of your settings.

New artwork: 1814 KB to fetch, takes a minute or two, your coins return on their own Updating Icons: keep me powered on, downloading at 66 percent

The announcement says what is coming and what it will cost, including Your coins return on their own. and Nothing you set is touched. Then the download, with the same progress bar the firmware uses.

New icons: 1814 KB checked, a quick restart puts them on screen, restarting in 5s Icons updated! Restarting

A verified pack needs a restart to appear, and the ticker counts down to it.

Icons not ready yet: wrong file size, with the expected and actual sizes and checksums

Icons not ready yet means the pack did not match its own fingerprint, so it was thrown away and the old icons stayed. The rows name what was expected and what arrived. Nothing is lost, and it tries again.