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Your router and I could not agree on a security type

What the glass shows while it tries, before it reports the network refused it

Symptoms

Under the status panel’s Extra technical detail, a line reads Your router and I could not agree on a security type. I can join WEP, WPA and WPA2 Wi-Fi, but not WPA3. Or, rarely, Your router refused my radio settings. This one is rare, and usually means the router is set to a country or channel I cannot use. The verdict above it may say the router turned the ticker away or that it failed without saying why.

The setup page’s list of networks, with the security each one uses9:41192.168.4.1

Cause

The ticker joins open, WEP, WPA and WPA2 networks; it does not have WPA3. A router set to WPA3 only refuses it. A router in WPA2/WPA3 mixed mode should accept it as WPA2, though some mesh and band-steering routers send this reason once with a perfectly good password and then accept the next try, which is why the ticker does not treat it as a verdict on its own. The radio-settings line means the router is set to a region or channel the ticker’s radio does not use.

Fix

  1. Tap Connect again once; on a mixed-mode router the second try often lands on WPA2.
  2. If it repeats, open the router’s Wi-Fi security settings and change WPA3 to WPA2 or to WPA2/WPA3 mixed. Every phone and laptop made in the last decade joins WPA2.
  3. For the radio-settings line, set the router’s region to your own country and its 2.4 GHz channel to one of 1 to 11.

If that didn’t work