Skip to content

Factory reset from the settings page

Every step with pictures, the phone and the ticker side by side: the Device page.

Before you start

Steps

  1. Open the settings page and scroll to the Device section.
  2. Under Reset, tap Erase…. A chooser opens titled What should I erase? with two choices.

The What should I erase? chooser, with Start over (keep Wi-Fi) and Everything, (FACTORY RESET)9:41192.168.1.107

  1. Tap Everything, (FACTORY RESET). The confirmation is titled Factory reset and says A full factory reset erases Wi-Fi and display settings, returning the ticker to like-new. and This cannot be undone.

The Factory reset confirmation dialog, with the red Factory reset button9:41192.168.1.107

  1. Tap the red Factory reset button. The page shows Done. The ticker is erasing everything and restarting like new, it can no longer reach this page. and Watch its screen: it will start first-time setup and show a setup Wi-Fi to join. You can close this tab.

The Done confirmation after a factory reset, telling you to watch the ticker’s screen9:41192.168.1.107

  1. Watch the ticker. It shows Factory Reset Done / Wi-Fi and settings erased / Restarting for setup..., restarts, and plays the setup cards with its CT network name.

Factory Reset Done: Wi-Fi and settings erased, restarting for setup

You’re done when

Problems?