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Glass says: Your Wi-Fi refused me

Symptoms

Heads up: your Wi-Fi refused me, the network’s name, and the password was refused, I’ll retry by myself in 15 minutes Heads up: your Wi-Fi refused me, MyHomeWiFi, the password was refused. Fixed it on the router? Restart me once. Wi-Fi rejected my password: did the password change, I’ll keep trying then open my setup to fix it

A ticker that used to work shows a card headed Heads up with a warning icon: Your Wi-Fi refused me, the network’s name in green, the reason from its last try, and I'll retry by myself / in 15 minutes., counting down. The card plays again after Join my Wi-Fi, and that time it ends Fixed it on the router? / Restart me once. Before it opened setup, its waiting screen said Wi-Fi rejected my password (or Can't join Wi-Fi) with Did the password change? / I'll keep trying, then / open my setup to fix it. The CT setup network is on, and the setup page’s first card reads I couldn’t get back on your Wi-Fi.

Cause

The router is there and answering, and it refused the ticker’s saved password four times in a row. Nearly always the network’s password was changed at the router, or the router was replaced and set up with the same name and a different password. The ticker keeps every coin and setting; only the Wi-Fi needs re-entering. It does not watch for the old network to come back in this case, because the network never went away. It does retry the saved password by itself: when nobody has used the setup page for 15 minutes it restarts and tries again, and the Heads up card counts down to that.

Fix

  1. If you changed the password back, or fixed the problem on the router, restart the ticker once (unplug it and plug it back in). It tries the saved password again.
  2. Otherwise join the CT network with your phone; see Join the ticker's setup network.
  3. On the setup page’s first card, read the network name it shows. Tap through to the list.
  4. Pick that network (it carries the badge my saved Wi-Fi), type the new password, and tap Connect. If the password is refused, the old one stays saved, so the ticker can still retry it.
  5. Watch for You're all set!; the ticker restarts with everything as before.

If that didn’t work